Frequently asked questions
Do your fans come with free shipping?
Yes. We offer free worldwide shipping on all orders, with no minimum purchase required.
How long does delivery take?
Orders are typically delivered within 7–10 business days, depending on your location and local customs processing.
Are Coolfold® fans rechargeable or battery powered?
We offer both rechargeable and battery-powered models. Please check the product description for specific power details.
Are the fans quiet enough for sleep or office use?
Yes. Our fans are designed for low-noise operation, making them suitable for sleeping, working, and relaxing.
What is your return and refund policy?
We offer free returns and full refunds within 30 days of delivery if you’re not completely satisfied.
How can I contact customer support?
You can reach us anytime at support@coolfold.site. Our support team responds within 24 hours on business days.