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Contact Us

We’re here to help. If you have any questions about our products, orders, or support, feel free to contact us using the information below.

Store Address:
46 Pine Cove Dr
West Seneca, NY, United States

Phone:
+1 (239) 594-9042

Email:
support@coolfold.site

Our customer support team aims to respond within 24 hours on business days.

Yes. We offer free worldwide shipping on all orders, with no minimum purchase required.

Orders are typically delivered within 7–10 business days, depending on your location and local customs processing.

We offer both rechargeable and battery-powered models. Please check the product description for specific power details.

Yes. Our fans are designed for low-noise operation, making them suitable for sleeping, working, and relaxing.

We offer free returns and full refunds within 30 days of delivery if you’re not completely satisfied.

You can reach us anytime at support@coolfold.site. Our support team responds within 24 hours on business days.

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